What should I expect during my first visit?

Your first visit includes a detailed review of your symptoms and health history, a focused assessment, and discussion of your goals.
Treatment usually begins at the first visit unless there is a medical reason to delay. A personalized treatment plan is created and adjusted over time based on your progress. We take time to answer questions and explain our recommendations so you feel informed and comfortable throughout the visit.

How many acupuncture treatments will I need?

The number of treatments varies depending on the nature of your condition, how long it has been present, and how your body responds to care.

As a general guideline:

• Acute or recent conditions: 3–6 treatments

• Chronic or long-standing conditions: 6–12 treatments or more

• Complex injuries or post-surgical cases: may require a longer course of care

Many patients notice improvement within the first few visits. Treatment frequency and duration are adjusted based on your response and goals. There are no long-term contracts or required treatment packages.

What does acupuncture feel like?

Most patients find acupuncture comfortable. You may experience sensations such as a brief pinch, heaviness, warmth, tingling, or muscle twitching. These sensations are normal and usually short-lived. Many patients feel relaxed during and after treatment. Some techniques, such as myofascial trigger point acupuncture (sometimes referred to as dry needling), may feel more pronounced or intense for brief moments. These techniques are always performed within your comfort level, and you are encouraged to communicate at any time so treatment can be adjusted as needed.

What should I expect after treatment?

Common post-treatment experiences include reduced pain or tension, improved mobility, and a sense of relaxation or calm.
Some patients may experience mild soreness or temporary symptom changes that typically resolve within 24–48 hours.

How often will I need to come in?

Visit frequency depends on your condition and response to treatment.
Some patients benefit from once- or twice-weekly visits initially, with less frequent visits as symptoms improve. Recommendations are always individualized and reassessed regularly.

What should I wear to my appointment?

Wear comfortable, loose-fitting clothing whenever possible, and try your best to avoid tight or restrictive clothing. Athletic wear works well. Access to areas such as the neck, arms, legs, hips, abdomen, or back may be needed depending on your condition. Proper draping is always used to ensure comfort and privacy.

Do You Accept Insurance?

We understand that insurance coverage can be confusing, and we’re happy to help clarify how it works at Archetype Acupuncture.

Archetype Acupuncture is a private-pay practice, and payment is due at the time of service.

• Veterans Affairs (VA / TriWest):
  We accept VA coverage with valid authorization and bill VA/TriWest directly for authorized services.

• All other insurance plans (including Medicare, Kaiser, HMSA, UnitedHealthcare, and other private insurers):
  Services are provided on a private-pay basis. We do not bill or submit claims to insurance companies.

If requested, we can provide a superbill for your records. You may choose to submit this to your insurance carrier for potential out-of-network reimbursement. Reimbursement, if any, is determined solely by your insurance plan and is not guaranteed.

What is a superbill?

A superbill is an itemized receipt that includes information some insurance plans require if a patient chooses to submit a claim independently. Submission and follow-up are the patient’s responsibility, and providing a superbill does not guarantee reimbursement.

How much does treatment cost?

• Initial Visit: $200

• Follow-Up Visits: $150

For patients receiving care through the Veterans Affairs (VA), authorized acupuncture visits are covered by the VA and provided at no cost to the patient, in accordance with the VA referral and authorization on file.

What forms of payment do you accept?

We accept the following forms of payment:

• Cash

• Check

• Venmo

• Credit cards

• Debit cards

• HSA/FSA cards

A 3.6% processing fee applies to all card payments to help cover transaction costs.

Do you require a credit card on file?

Yes. A valid credit card is required to reserve all appointments.

• For patients receiving care through the Veterans Affairs (VA), a credit card is still required to schedule appointments.

• While authorized VA visits are covered and provided at no cost to the patient, the card on file is used only to enforce our missed appointment and late cancellation policy. It will not be used for authorized treatment charges.

What is your cancellation policy?

We require at least 48 hours’ notice to cancel or reschedule an appointment.
Late cancellations or missed appointments are charged the full appointment fee.

How do I schedule an appointment?

Appointments are scheduled online through our secure booking system.
New patients will be asked to complete a pre-screening form prior to their first visit.

How does the waitlist work?

If your preferred appointment time is not available, you are welcome to join the waitlist. To be placed on the waitlist, you must first schedule an appointment online for your next availability.

• During the booking process, please write “waitlist” in the message box. Once you are scheduled, your appointment will be eligible for the waitlist.

• If an earlier appointment becomes available, patients on the waitlist are notified by email on a first-come, first-served basis. Availability is offered only to patients who already have a confirmed appointment on the schedule.

• Please note: To ensure fairness and efficient scheduling, the waitlist is available only to patients who have a confirmed appointment booked online.

Where are you located?

Hualalai Center (Kuikini Hwy & Hualalai Rd)
75-170 Hualalai Rd, Suite D212
Kailua-Kona, HI 96740

Still have questions?

If you have additional questions or would like help determining whether acupuncture is right for you, feel free to contact us:
📧 info@sunyunacupuncture.com
📞 (808) 638-4849 (text preferred for quickest response)